You can view a list of your subscriptions at Channel Subscriptions. You can cancel the subscription and the remaining balance will be added to your user balance. You can then withdraw the balance as you wish at Balance Withdrawals to a bitcoin lightning wallet.
You can cancel an ad campaign by sending us the id of the campaign to support@floro.co and we will send the remaining balance of the campaign to your content creator balance. You can withdraw the balance as you wish at Content Creator Withdrawals to your bitcoin lightning wallet.
You can cancel your content creator subscription by sending us an email at support@floro.co. We will submit a balance to your content creator account and after you withdraw we will disable the account from posting content.
Please email support@floro.co with your request. Including your username, the subscription or payment type and the reason for your refund and we will review it within 5 business days. Please use "refund request" as the title of the email.